Q. Can I get a refund if I am not satisfied with my experience on TUKKA LAGANA?

A. TUKKA LAGANA does not offer refunds or return your paid amount for any reason.

Q. If I make a wrong payment on the website, will I receive a refund?

A. We cannot be held responsible for refunding any wrong payments made by you. You are solely responsible for the cost and risk of the amount you paid to play on the website.

Q. Can I transfer my winnings to another user's account

A. Winnings cannot be transferred to another user's account and are only payable to the account holder.

Q. How can I add money to my wallet account on Tukka Lagana?

A. You can only able to pay a specified amount when you would like to play a quiz. There is no option to add money to your wallet account beforehand.

Q. What happens if I experience network connectivity issues that affect my gameplay or potential winnings?

A. TUKKA LAGANA is not responsible for any lost winnings or potential winnings including network connectivity issues.

Q. Are there any fees associated with withdrawing winnings from Tukka Lagana?

A. Tukka Lagana does not charge any fees for withdrawing winnings. Additionally taxes, govt charges are your responsibility to pay, as required by law. However, players should check with their bank for any applicable transaction fees.

Q. How long will it take for money transfer?

A. We process Online Transfers on all days except Sunday and Bank Holidays The duration it takes 12 hours to 24 hours for the withdrawal request to be processed and get credited to your Bank A/c depends on the server.

Q. When will my reward points convert into cash?

A. Once you reach 500 points, amount will reflect in your account immediately.

Q. How secure is the payment system on Tukka Lagana?

A. Tukka Lagana prioritizes the security of payment transactions, utilizing encryption and secure payment gateways to safeguard player information and financial transactions.

Q. What measures does TUKKA LAGANA take to ensure fair gameplay?

A. TUKKA LAGANA employs strict security measures and fair play policies to ensure a level playing field for all users.

Q. What should I do if I suspect fraudulent activity on my TUKKA LAGANA account?

A. If you suspect any fraudulent activity on your account, please contact our support team immediately for assistance and investigation.

Q. Do I need to pay GST or tax on the amount I pay to play Tukka Lagana?

A. No, as per government laws and regulations, GST and tax are not applicable on payments or withdrawals for playing Tukka Lagana. Therefore, we do not deduct any taxes. You can enjoy the game tax-free!"

Q. Will there be deductions for GST/ Tax or government fees when I withdraw my winnings?

A. Currently, we don't deduct GST or Tax on payments of withdrawals, Get the full winning amount without any GST or Tax Deduction.

Q. What if I do not withdraw my prize money?

A. Your prize money remains safe with us only for a year. If you do not withdraw within a year you account will get nill.

Q. How do I withdraw cash?

A.* You can Withdraw Cash at any time by going to My Account page and clicking on Withdraw Cash.
* You are then asked to fill the details and enter an amount you would like to withdraw.
* You can only withdraw an amount less than or equal to your Withdrawable Balance.
* For making a withdrawal, you need to be ID verified. If you are not ID verified, then on placing a withdrawal request you shall be prompted. Our customer service team will review and verify your request.
* All payments are sent through Online Transfer facility

For detailed information on the tax criteria, we recommend consulting with a tax professional or referring to the relevant tax laws and guidelines.

A customer support team available to assist with more queries on Tukka Lagana support@tukkalagana.online available to address any queries or concerns that players may have